Job Title
Automotive Service AdvisorEmployment Type
Full TimeExperience
5 to 10 yearsSalary
R15000Job Published
12 April 2023Job Reference No.
3599163634Job Description
Duties:
- Checking in cars in to the workshop, confirming customers details on job card,
- Phoning for warranty and Service authorisation on customers vehicles,
- Welcoming Customers at service reception, phoning customers for Authorization on work to be done on their vehicles or any extra work.
- Liaise with the workshop foreman with regards to progress on customers cars so as to inform them of the status
- Monitoring cash outstanding and work in progress make follow ups with customers for CSI purposes and make sure everything is in order
- Phoning customers to come fetch the vehicles when done and explain invoices to customers
Requirements:
- Minimum of 3 to 4 years’ experience as Vehicle Service advisor / Aftersales consultant
- Experience working within the MOTOR industry and with a corporate branded dealership
- Must be able to work under pressure and be customer service orientated
- Grade 12 or equivalent
- Valid SA Driver’s license
- Clear criminal record